What this covers
This policy covers goods The Mood Meter shop prints and ships: posters, canvas prints, stickers, greeting cards, postcards, notebooks, journals, mugs, tumblers, water bottles, magnets, flags, pillows, blankets, coasters, mouse pads, puzzles, laptop sleeves, and t-shirts. The English, Spanish, French, German, and Urdu shops follow this same policy. Items are printed after you order, with the design on that product.
All sales are final
We do not accept returns, refunds, or exchanges. Once an order has shipped, it is not canceled, refunded, or exchanged. Sale items follow the same rule.
If we cancel before it ships
We can refuse or cancel an order before it ships. If we cancel it, we refund the charge for that order.
Damaged or wrong item
If an item arrives damaged, or we sent the wrong item, use the contact form and include photos and your order number. We may review it. A replacement is not guaranteed.
Do not mail the item back. We do not accept unsolicited returns, and we do not pay return shipping.
Wrong address
You are responsible for the shipping address you enter. If the address is wrong and the order has shipped, that order is not refunded or reshipped.
Questions about an order go through the contact form.